What Is Time Resolution?

Help Desk Systems: A Tool for Understanding Customer Behavior

You can see wide variation in TTR when looking at different inboxes, customer types, or support teams. An average can look reasonable while hiding slow resolution times. Simple competitive analysis can be revealing.

Identifying your own customers who moved over from your competitors is the easiest place to start. They are happy to share their experiences with you. The help desk systems will help you build a timeline of the conversation by time stamping different activities.

You may already have a hunch about where time is being spent, but the data may surprise you. Be careful not to make your customers feel like they are being burdened just for your convenience. It is better to allow the customers to do their natural behaviors and not deal with the slightly less accurate reporting.

Time-Slice of the Signal

The window is used to get a time-slice of the signal during which the characteristics are nearly constant. The window can't capture the most rapid variations of the content if it's too long. If it is too short, it makes the TFD look like it's not there.

The window must be shorter when the content changes rapidly. The compromise between time and Frequency resolution is the subject of the spectrogram. The window is used to get a time-slice of the signal during which the characteristics are nearly constant.

The window can't capture the most rapid variations of the content if it's too long. If it is too short, it makes the TFD look like it's not there. The window must be shorter when the content changes rapidly.

Figure 37.8 is a representation of a figure. Subarray read-out. Limit the field of view is a way to achieve high frame rates over small regions.